Responsible Gaming
Our Commitment to Responsible Gaming
Gambling Should Be Entertainment
We want to remind all players that gambling should only be viewed as a form of entertainment, never as a way to earn money or solve financial problems. The odds are always in favor of the house. Play only with money you can afford to lose, and always gamble for fun.
Age Verification
You must be 18 years of age or older to use our platform. This is a legal requirement in Canada. If you are under the legal gambling age in your province, please do not attempt to register or play.
Warning Signs of Problem Gambling
If you recognize any of the following warning signs in your own behavior, you may have a gambling problem:
- Chasing losses by gambling more to recover money you've lost
- Gambling with money intended for bills, rent, or other essential expenses
- Hiding gambling activity or lying about the amount you gamble
- Being unable to control or reduce the time spent gambling
- Experiencing anxiety, irritability, or mood changes when not gambling
- Neglecting family, work, school, or other important responsibilities
- Borrowing money to gamble or pay gambling debts
- Feeling a constant urge to gamble with increasing amounts of money
- Failed attempts to stop or cut back on gambling
Self-Help Tools & Responsible Gaming Features
We provide several tools to help you maintain control over your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Set a limit on the total amount you're willing to lose in a given timeframe
- Reality Checks: Receive reminders during your gaming session about how long you've been playing and how much you've spent
- Self-Exclusion: Temporarily or permanently exclude yourself from your account, preventing access to all gaming features
- Time-Out: Take a break from gambling for a period of your choosing
To access these tools, visit your account settings or contact our customer support team.
Support Organizations & Resources for Canada
If you or someone you know is struggling with problem gambling, help is available. The following organizations provide confidential support and resources:
Canada
- Responsible Gambling Council – www.responsiblegambling.org – Provides information, resources, and support for problem gambling in Ontario and across Canada
- Gamblers Anonymous – Free peer support groups and meetings across Canada
- Problem Gambling Institute of Ontario – Offers treatment and counseling services
Additional International Resources
- GamCare (United Kingdom) – www.gamcare.org.uk – Free counseling and support services
- GamStop (United Kingdom) – www.gamstop.co.uk – National self-exclusion scheme
- National Council on Problem Gambling (United States) – www.ncpgambling.org – Information and referrals to treatment services
- Gambling Help Online (Australia) – www.gamblinghelponline.org.au – Counseling and support services
Take Action Today
If you think you may have a gambling problem, please seek help immediately. Problem gambling is a treatable condition, and support is available. Reach out to one of the organizations listed above or speak with a healthcare professional. Remember, asking for help is a sign of strength, not weakness.
For more information about our responsible gaming policies or to access our self-help tools, please contact our customer support team at any time.